Police Department Speeds Collections and Reduces Lawsuits

Our Client

One of the largest Police Departments on the east coast

Challenges

With more than 3500 accident reports and tickets filed each quarter, this department was taking 4-6 weeks to send reports to drivers and insurance companies. It was a bad constituent experience, and resulted in a growing number of expensive law suits.

This is not only a better solution for our constituents, but has relieved an enormous amount of stress within the department, since we’re not constantly under fire. Now we’re able provide much better service with the staff we have.

Solutions

  • Scanning and indexing
  • Customized online payment module