Repair of Faulty Accounts Payable, Loans, and Credit Files Installed by Another Vendor

Our Client

Large commercial bank in New York

Challenges

Installation of core business process solutions by another vendor not only failed to solve this bank’s paper-based processes, but actually caused new customer service issues.

MTS got us on track smoothly with a well-designed solution that really does what we need it to do. Their staff was knowledgeable and transferred their knowledge to us.

Solutions

  • MTS IntellaFlo banking modules, integrated with the bank’s legacy systems
  • Onsite scanning solutions
  • Complete automation of all internal paper-based processes
  • In-depth training and support for a smooth transition